Terms and conditions

1. Who you contract with

These terms are an agreement between you and Inverge ("Inverge", "we", "us"), the provider of the Inverge workspace at inverge.app. Contact: cdkraan@gmail.com.

2. Acceptance

By creating an account or continuing to use the service you agree to these terms. If you use Inverge for an organisation, you confirm you have authority to bind it; individuals must be of legal age.

3. The service

Inverge is a workspace for Outbound (finding prospects, drafting and sending follow-up through channels you connect) and Inbound (website chat, forms, pop-ups, website checks and content). Features depend on your plan as shown on the pricing page.

4. Your account

Keep your sign-in details confidential; you are responsible for activity under your account. Provide accurate information and keep it up to date.

5. Acceptable use

You must not use Inverge for unlawful purposes, fraud, spam or unsolicited messaging that breaks applicable law, infringing intellectual property, or interfering with security (including malware, probing, scraping or circumventing limits). You must not reverse engineer, resell or redistribute the service.

You are responsible for having a lawful basis to contact prospects and process visitor data, and for respecting opt-outs.

6. AI features

Inverge uses AI to draft messages, summaries, answers and articles. Outputs may be inaccurate; you are responsible for your prompts and inputs, for reviewing output before use, and for having rights to content you upload. AI output is not professional (legal, financial or medical) advice.

You must not use AI features to create illegal content, deepfakes, hate speech or malware, or attempt to bypass safeguards. We may filter outputs, remove content or suspend accounts that break these rules. Rights holders can report infringing content to cdkraan@gmail.com; repeated infringement leads to termination.

7. Your content

You keep ownership of your content. You grant us a limited licence to host and process it only to provide the service.

8. Our intellectual property

Inverge retains all rights in the service, software, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use the service within your plan.

9. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, taxes, renewal and cancellation are governed by Paddle's Buyer Terms. Subscriptions renew monthly or yearly until cancelled; cancellation keeps access until the end of the paid period. See our refund policy.

10. Service level

We work to keep Inverge available but do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, the service is provided without implied warranties of merchantability or fitness for a particular purpose.

11. Liability

We are not liable for indirect or consequential losses such as lost profits, data or goodwill. Our total liability is limited to the fees you paid in the 12 months before the claim. Nothing limits liability for fraud, death or personal injury where the law does not allow it.

12. Suspension and termination

We may suspend or end access for material breach, non-payment, security or fraud risk, or repeated or serious policy violations. You can stop using the service at any time. After termination you may request an export within 30 days, after which data is deleted.

13. Changes and law

We will notify you of material changes before they take effect. These terms are governed by Dutch law and disputes go to the competent courts of the Netherlands. We are not responsible for delays caused by events beyond reasonable control.