Frequently asked questions

Straight answers about Inverge.

How the product works, what it connects to, and where your team stays in control.

The product

What is Inverge?+

Inverge is a sales workspace with two connected parts. Outbound helps you find and approach future customers. Inbound helps people discover you, understand your offer and become leads on your website.

Do I need both Outbound and Inbound?+

No. You can start with either product. Growth combines both when you want one view of website leads, outreach, replies and sales follow-up.

What happens after someone replies or becomes a lead?+

The conversation arrives with its source and history. Inverge can create a task, place the person in Flow and help your team move a qualified opportunity into the CRM pipeline.

Outbound

Which accounts can I connect?+

Inverge supports real account connections for LinkedIn, Gmail, Outlook, WhatsApp, Instagram, Telegram and IMAP email. A name entered in a field never counts as a connection; the provider must confirm it.

What is a cadence?+

A cadence is a series of messages sent over time. It can combine connected channels, wait between steps and stop when a person replies.

Can the AI send messages by itself?+

Only when autopilot is enabled and its safeguards pass. It checks the connection, daily limits, reply status and approved company knowledge before sending. Unknown factual questions become a task instead of a guessed answer.

Inbound

What can I add to my website?+

One Inverge install line can power the chatbot, visitor tracking, embedded forms, pop-ups, banners and exit prompts. You choose which items are enabled and where they appear.

How does the website chatbot answer?+

It uses your approved Knowledge. If the answer is not covered, it asks for contact details when appropriate and creates a handoff task rather than inventing an answer.

What does the website audit check?+

The built-in check reviews page messaging, basic search setup and how clearly AI systems can understand the page. Real search performance can be added when each user optionally connects their own Google Search Console account.

Can Inverge create blog content?+

Inverge can keep article ideas and drafts tied to website opportunities. Direct publishing and richer source-based content creation depend on the publishing destination and source connections you choose.

Setup, data and help

How do I set up Inverge?+

The setup checklist focuses on working outcomes: describe your business, add approved knowledge, connect a real channel and install the website tools you need. Ask Inverge can guide you through each page but cannot change settings or send on your behalf.

Does Inverge train itself on replies?+

No. Suggested learnings stay pending. A person must approve one before it becomes part of the Knowledge that AI can use.

Can I limit where the website tools work?+

Yes. You can allow specific website addresses, and public website requests are checked against that list before data is accepted.

Plans and billing

Is there a free trial?+

Yes. Every new workspace starts with a 14-day trial of Growth. No card needed.

Can I cancel anytime?+

Yes. Plans are monthly; yearly billing gives you two months free.

What counts as a chat?+

One conversation with one website visitor, however many messages it has.

Can I start with Inbound or Outbound only?+

Yes. Pick the one you need now and switch to Growth when you want both.

Want to compare what each plan includes? See pricing.

Ready to put it to work?

Start your workspace, then use Ask Inverge for step-by-step help as you connect each part.